The Professional Platform For Mystery Shopping Providers & CX/VoC Researchers
Advanced Enterprise Solution Designed To Streamline The Entire Research Workflow Delivering Breakthrough Customer Experiences & Tracking Surveys
The Professional Platform For Mystery Shopping Providers & CX/VoC Researchers
Advanced Enterprise Solution Designed To Streamline The Entire Research Workflow Delivering Breakthrough Customer Experiences & Tracking Surveys
The All-in-One Platform for Every Type of Market Research Methodologies
Use any module individually or combine multiple modules to deliver progressive customer experiences across various touchpoints to your clients!
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Who We Are
We provide end-to-end enterprise-level solutions for top market research and mystery shopping experts worldwide.
Leverage Our Efficiency
Everything you need to manage your research projects from setup to reporting to your end-clients. Our extensive experience has allowed us to empower market research processes that bring solid results to our partners.
Mystery Shopping Process A to Z
Agile. Powerful. Integrated.
Centralized Operation For Streamlined Workflows
- Streamlined operational activities from start to finish
- Improved collaborations
- Better efficiency with full visibility
One Multichannel Solution For Any Type Of Survey
- Simplified and hassle-free
- Enhanced reach and engagements
- Easy scaling and growth opportunities
Interactive Reporting & Customizable Dashboards For Your End Clients
- Robust operational reporting options and data unification
- End-client control panel (desktop & mobile)
- Action-driven tools
Advanced Mobile Solution For Results On The Go
- Collect real-time data on mobile
- Equipped with quality assurance rules & communication features
- Automation of resources management
- Mobile app available for Android & IOS
Get a Platform Demo Tour
Book your personal demo with our experts and get to know how you can leverage our platform to enhance your business operations.
Get a free e-book Conducting Mystery Shopping in the Digital Age: 10 Rules!
We Don’t Just Provide Software
We tailor services to your unique needs, so you will get everything to turn data into insights and best-practice actions across the entire organization. Let us help you take your customers to the moon!
Training and Support
We make sure your personnel is fully prepared to use our platform at its fullest and offer you free support anytime you need it.
Development & Integration
To ensure the platform fully supports your needs, we customize the platform on clients’ request and create API’s to integrate with your CRM, your own landline supplier, etc.
Outsourcing services
We can implement for you any type of operational task allowing you and your employees to focus on your core competences.
Checker FAQ
Checker is an all-in-one platform for Mystery Shopping, CX surveys, Voice of Employee (VoE) and Market Research programs. It’s designed for agencies, brands, and corporates that want to streamline customer experience research, shopper management, and reporting, all in a single, scalable solution.
Unlike basic survey or MS platforms, Checker combines mystery shopping, CX surveys, VoE, and Market Research surveying into one system. No need for multiple tools, everything from fieldwork to final reports is centralized, automated, and client-ready.
Checker is a complete professional solution that manages the project from A to Z: from branch management and shopper management to reporting and client actions management.
Yes. Checker lets you run mystery shopping programs, customer satisfaction surveys (CSAT, NPS, CES), and employee feedback studies on the same platform. This creates a complete view of customer experience, from frontline service to employee engagement.
Checker is flexible and used across retail, hospitality, banking & finance, automotive, telecom, franchising, and luxury brands. Whether you need Retail Audits, service quality evaluations, or end-to-end CX measurement, Checker adapts to industry-specific needs.
Absolutely. Checker AI provides:
- Instant sentiment analysis of open-text feedback
- Keyword extraction with cloud views
- Executive summaries and recommendations
- AI-driven Q&A and insights
This saves hours of manual analysis and helps you move from data to decisions faster.
Yes. Checker generates branded, automated reports in PDF, Excel, and real-time dashboard formats. You can apply your client’s logo, color scheme, and layout preferences. Reports are delivered instantly, removing manual formatting work and making your agency look polished and professional.
Yes. Checker supports multi-language dashboards and questionnaires. You can add translations for questions, answers, and reports, making it easy to run projects across global markets without duplicating surveys.
Onboarding is quick and simple. With built-in training tools, extensive onboarding programs, and shopper certifications, both your managers and shoppers can start working in just a few steps.
Yes. Checker offers integrations and APIs that connect with popular tools like Power BI, Tableau, Salesforce, and HR management systems. This ensures your research results flow directly into your existing business ecosystem.
Data security is a top priority. Checker is GDPR-compliant and offers:
- Encrypted data storage
- Role-based access control
- Permission levels for managers, shoppers, and clients
- Secure cloud hosting
- Modifications to the cloud environment are tracked and logged
- Internal security audits are conducted regularly
This ensures your projects and sensitive client data remain fully protected.
Yes. Our team provides dedicated support, onboarding assistance, and training resources to help you and your clients succeed. You’ll also have access to a knowledge base, user guides, and regular updates to make sure you’re getting the most out of Checker.